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Post by raschurchill on Jun 26, 2008 2:31:58 GMT -6
Hi All,
We've noticed that if a user has a document checked out and the computers crashes. When the user try's to open the document again for editing, share point displays a message that the file is locked for editing.
Being the admin guy i unlock the file from my machine and can open the file for editing. after unlocking the file the user still can't open the file for editing because share point still thinks its locked. How ever if we wait for a period of time sometimes it normally resolves itself.
It appears something is cached locally, like a semaphore file. has any one come across this before? how did they over come this ?
any help will be much appreciated. ;-)
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Post by Andreas Kviby on Jun 29, 2008 1:51:50 GMT -6
Hi I think there a setting inside MS Word to cleanup crashed files depending on which version you run and it could be that that local cache makes the trouble for you. I do not think there is an issue inside wss rather that a local word issue. Try cleaning local temp cache on users computer.
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